Thursday, October 2, 2008

The Simple Truth of Service

My mom sent me an e-mail with this video attached to it. The Subject was "This is Great!"
The body of her message read, "Put a lump in my throat and tears in my eyes. God is great. I love our Cinthia so much."

My 27-year-old sister, Cinthia, has Down's Syndrome. Growing up with her was definitely a unique experience. My sister has an amazing heart, and videos like this really move me. I was affected the same way my mom was after seeing it.
We can all learn a little something from Johnny.
I know that it is our goal to run our business like this. I dream of having customers line up and wait for service that is absolutely unlike any other! I want all of my clients to know that they are in the best of care with us, and we take an enormous amount of time and energy into producing great memories to last for generations to come. We love all of our clients and want them to feel "at home" with us, like they're part of the family. When you hire us, you're not hiring some guy in a suit who is just there to do his job - oh, no, my friend! You are hiring an extended part of your family, a part of your family who cares about every last detail of your most special day!

No comments: